Privacy Policy
How we collect, use, and protect your information
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website afbale.com and use our services. Please read this privacy policy carefully before using our services.
2. Data Controller
Email: privacy@afbale.com Website: afbale.com/contact
3. Information We Collect
Information You Provide
- Contact information (name, email address, phone number)
- Company or organization information
- Account credentials when you register
- Communications you send to us
- Information provided through forms on our website
Automatically Collected Information
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy)
4. Legal Basis for Processing
Contract Performance Processing necessary to provide our services to you or to take steps at your request before entering into a contract.
Legitimate Interests Processing necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, where these interests are not overridden by your rights.
Consent Where you have given explicit consent for specific processing activities, such as marketing communications.
Legal Obligations Processing necessary to comply with our legal obligations.
5. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send administrative information, such as updates to our terms and policies
- Send marketing communications (with your consent)
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
6. Data Sharing and Disclosure
Service Providers With third-party vendors who assist us in operating our website and providing our services, subject to confidentiality obligations.
Legal Requirements When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
Business Transfers In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
We do not sell your personal data to third parties.
7. International Transfers
- Standard contractual clauses approved by the UK Information Commissioner's Office
- Transfers to countries with adequacy decisions
- Other legally recognized transfer mechanisms
8. Data Retention
The retention period depends on the context of the data and our obligations. When personal data is no longer required, it will be securely deleted or anonymized.
9. Your Rights
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@afbale.com. We will respond within one month of receiving your request.
10. Security
11. Changes to This Policy
12. Contact and Complaints
Email: privacy@afbale.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
ICO Website: ico.org.uk